As information services and domains grow more complex the complexity of dialogue systems increases. They tend to need more and more domain knowledge and the domain reasoning mechanisms also have to become more sophisticated. To handle these requirements dialogue and task knowledge used by the dialogue manager should be separated from domain knowledge, which instead is handled by a separate module, a Knowledge Co-ordinator. In this paper we present a proposal of how such a Knowledge Co-ordinator can be modelled and used in dialogue systems.
Keywords: Natural Language Processing, Knowledge Representation
Citation: Annika Flycht-Eriksson: A Domain Knowledge Manager for Dialogue Systems. In W.Horn (ed.): ECAI2000, Proceedings of the 14th European Conference on Artificial Intelligence, IOS Press, Amsterdam, 2000, pp.431-435.